Self Ship Policy
*Self-Ship Policy — Vastrixs*
In certain locations, reverse pickup service may not be available due to courier service limitations. In such cases, customers will be required to self-ship the product to the return address provided by our support team.
*Self-Shipping Guidelines*
• The product must be unused, unwashed, and in original condition with all tags and packaging intact.
• Customers are requested to securely pack the product to avoid damage during transit.
• We recommend using a reliable courier service with tracking facilities.
After shipping the product, customers must share:
• Order ID
• Courier receipt
• Tracking ID
with our support team for successful processing of the return or exchange request.
*Courier Charge Reimbursement*
For approved self-shipped returns, Vastrixs may reimburse shipping charges up to *₹100*, subject to:
• valid courier receipt submission
• successful quality inspection
• and approval by our support team
Any shipping amount exceeding ₹100 will need to be borne by the customer.
*Important Notes*
• Reimbursement is applicable only for approved return requests.
• Products failing quality inspection may not qualify for refund or reimbursement.
• Vastrixs is not responsible for products lost or damaged during self-shipping transit.
• Refunds will be processed only after the returned product is received and inspected.
*Return Address*
The self-shipping return address will be shared by our customer support team once the return request is approved.
*Contact Us*
For self-shipping assistance:
*Vastrixs*
Email: support@vastrixs.com
Website: www.vastrixs.com
